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IT Service Management – Specification and optimization of IT-Service Management processes for an international beverage production company. Additionally, conduction of several ITIL® V3 Foundation trainings over a period of 4 years.

IT Organisation – IT project management during structural changes within the company organisation of an international industrial enterprise. Transformation of a mainly de-centralized organisation to a partly centralized organisation and to a competence center structure/shared services.

IT Organisation / IT Project Management – Optimizing the IT infrastructure in order to support business processes. Development of solutions for the optimization process and improvement of efficiency of the IT-infrastructure and of project management and project controlling within the execution of all optimization measures.

IT Processes according to ITIL® – Service Level Management for several SLAs between international multi-media companies. Monitoring and optimizing the processes based on the ITIL® framework in order to comply with the SLA-regulations and to reduce risk for SLA-violations.

IT Governance/Compliance/Integration Support – Management consulting for an international provider of systems for thermal power generation and environmental technologies based in Austria. Design of structures and processes for the efficient integration of heterogeneous systems and application landscapes according to the current requirements of the company. Use of IT-Governance as instrument for risk minimization.

Introduction of a Reporting System – Implementation of Pentaho as Business Intelligence solution for a German company for office and IT- supplies. Development of a BI prototype as basis and reference for the later implementation focusing on sales statistics.

Chances & Risks Management Tool – Design and development of a chances & risk management tool for an international industrial enterprise; requirements analysis, planning and implementation. Technology: Netbeans, Ruby on Rails, MySQL, GIT.

IT Projektmanagement – Project management during structural changes within the company organisation of an international industrial enterprise. Transformation of a mainly de-centralized organisation to a partly centralized organisation and to a competence center structure/shared services.

Management Consulting – IT project management for an international provider of systems for thermal power generation and environmental technologies based in Austria. Design of structures and processes for the efficient integration of heterogeneous systems and application landscapes according to the current requirements of the company.